Login   |   Register

HOA Web Communication

Published: 2017

Essex has an enhanced function that affects how homeowners communicate with us through your community website. Homeowners are able to log on to the website, click ‘contact us’ and submit a web submission with their questions, concerns, or feedback. For every topic that is submitted, we have an Essex team member who is responding in a timely manner to the homeowner regardless of the request.

This enhancement also allows Essex to track communications and ensure homeowners are responded to in a timely manner. We are able to measure our customer service levels as well as run reports on your community to determine major concerns in need of immediate attention. The new enhancements also allow us to address more common recurring requests that can help us implement even better and faster service and response times in the future. Our goal is to continually improve your communication experience!

We look forward to building a lasting relationship with homeowners in your community and providing a quality customer service experience.Essex Association Management L.P. Managing Agent

  • New Association Manager

    Published: August 22, 2017

    We are very pleased to announce the assignment of your new Property Manager, Matt Janes. Matt brings with him an impressive and versatile background in the HOA industry and is ready to serve the Timberridge community. Matt will begin as your new Association Manager effective immediately and we here at Essex feel confident that he will be a great asset to the community and will continue to provide the highest standard of care we here at Essex strive for. Please contact Essex with any questions; you may submit a website submission by visiting www.essexhoa.com and entering a web submission from the contact us tab.

    Full story

    Timberridge Homeowners Association

  • An Opportunity to Give Back

    Published: August 22, 2017

    There are always opportunities in our community to share your knowledge, experience, and talents. Currently, there are openings on each committee in our Association that need volunteers; we need you! Landscaping, Social, Architectural Control, Welcome…it’s easy to find a committee you can have fun with.

    Full story

    Timberridge Homeowners Association

  • Website Launch

    Published: August 22, 2017

    Timberridge and its board of directors are proud to announce the launch of its new homeowner website. This website is designed to provide a direct line of communication to our homeowners from the board of directors, property management company, and other homeowners.

    Full story

    Timberridge Homeowners Association

  • Year-Round Lawn Maintenance Tips

    Published: August 22, 2017

    As you know, weeds can invade and thrive in all types of environments. The first step in controlling these weed pests is to correctly identify the weed and then determine a proper control strategy.

    Full story

    Timberridge Homeowners Association

Welcome Home to Timberridge Homeowners Association!

Where Neighbors Are Lifelong Friends

Timberridge is located in the number one city to live in: McKinney, Texas! Residents of the Timberridge community are part of the highly acclaimed Prosper Independent School District. If you are looking to get out of the hustle and bustle of the city yet still be minutes from Highway 380, shops, restaurants and entertainments, then Timberridge is just the community for you!

Read more...